Diplomat Dental - NHS dentist, Dawlish, Devon


NHS Dental Practice, Dawlish, Devon

Tel: 01626 863499

NHS dentist Dawlish

  Surgery Opening Hours

 

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QUESTIONS AND ANSWERS

 

We hope you will find the following questions, and the answers, helpful.

 
What do I do in case of a dental emergency?
What about after hours treatment?
Do you treat patients on the NHS or only privately?
Do you take on new patients?
Do you undertake teeth whitening and  how much is it?
If I have a complaint, what should I do?
Can I park near the dental practice?
Do you have disabled facilities?
What hours are you open?
How long do I have to wait for an appointment?
 

What do I do in case of a dental emergency?

 

Many people find they need an urgent appointment at one time or another. At our NHS Dental Practice we do not provide an NHS out of hours service but we are able to provide you with information on how to access the Emergency system. If you develop a dental problem of some kind and you need to be seen urgently, simply call the Emergency Helpline 
08004585 813 or NHS Direct 0845 46 47

 

 

What about after hours treatment?

 

We would recommend you phone the numbers above for NHS Direct or the Emergency Helpline. They will be able to advise you on the best course of action.
We do provide a private out of hours service at the weekends. This incurs a fee of £115. Any treatment is an additional cost. The number to phone for this private service is 07535 877588.
 

 

Do you treat patients on the NHS or only privately?

 

We are primarily an NHS dentist and provide a full range of treatments under the Government’s contract. Where the treatment does not exist on the NHS or if the patient specifically requests a different treatment we do provide certain treatments on a private basis. These ‘private’ treatments are clearly outlined from our services page sub menu.
 

 

Do you take on new patients?

 

We currently have spare capacity to take on new patients on a NHS basis. Please contact us on 01626 863499 to register.
 

 

Do you undertake teeth whitening and  how much is it?

 

Yes, we offer ‘zoom’ teeth whitening which is more effective than those you can buy over the counter and helps people to feel more confident about their smile. See ‘Cosmetic Dentistry page’ for more information.
 

 

If I have a complaint, what should I do?

 

In the very unlikely event that you are not happy with your treatment at Diplomat Dental, it is essential that you talk to our Practice Manager, Tracie Bell. She will make a full note of your concerns and, if she is unable to resolve the matter, she will ensure that the dentists are informed. We guarantee to acknowledge your complaint in writing within three working days of receiving it. The matter will then be investigated internally and we will give you a response within 10 working days.
 

 

Can I park near the dental practice?

 

There is some parking just outside the surgery on Dawlish Business Park.
 

 

Do you have disabled facilities?

 

There is disabled access into the practice and all the surgeries but we are happy to try to accommodate any additional concerns you might have. Please contact us to discuss your individual needs.
 

 

What hours are you open?

 

We are open Monday to Thursday 9am - 1pm and 2 - 5pm
On Friday we are open Friday 9am - 12 and 1 -3.30pm
 

 

How long do I have to wait for an appointment?

 

Waiting time can vary but generally we should be able to see you within one month. Our healthcare plan recommends that you be seen regularly every 6 months for a thorough check up and scale and polish – to catch potential problems.

 

The team at Diplomat Dental Surgery